Terms of service

Who we are

This website, belvoro.site, is operated by SUZAMO LIMITED (Hong Kong), trading as Belvoro. Registered address: Unit 2904-05, 29/F, Universal Trade Centre, 3 Arbuthnot Road, Central, Hong Kong. This is a registration address only, not a store, office open to visitors, or warehouse.

Orders and pricing

Prices are listed in U.S. dollars. Import duties are included in the price. Any sales tax that applies is shown at checkout. If a price or product detail is listed in error, we contact you before shipping and you can cancel for a full refund.

Product information

Sizes, light counts and other specifications on product pages come from the product listing unless stated otherwise. Where a detail is not confirmed, the product page says so. Colors can look different on different screens.

Shipping, returns and cancellations

Delivery times, fees, the 24-hour cancellation window and the 30-day return process are described in our Shipping Policy and Refund Policy, which form part of these terms.

Safe use

Follow the maker’s instructions for power, anchoring and weather. Use outdoor-rated extension cords for electric decorations and take inflatables down in strong wind or storms.

Liability

To the extent the law allows, our liability for any order is limited to the amount you paid for it. Nothing in these terms limits rights you have under applicable consumer law.

Contact

SUZAMO LIMITED · support@belvoro.site · +1 323-518-7096. We answer email within 24 hours.